Privacy Policy

Australian Audiology Services Pty Ltd (Trading as Australian Audiology Hearing Specialists) is committed to providing you with the best possible customer service experience. Australian Audiology Services Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data. By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.

Your personal information may be shared with third parties for the provision of financial services, if and to the extent that customers choose to use such services.

2.1. Providing Services

We use your personal information to deliver audiology services, appointments, and related communications.

2.2. Communication

We may use your contact details to send you appointment reminders, updates, and other relevant information about our services.

2.3. Payment Processing

For billing purposes, we may use your payment details to process transactions related to the services you receive.

2.4. Improve Services

ata to understand user preferences and improve our website’s content and functionality.

2.5. Legal Obligations

We may use and disclose your information as required by law, including complying with government authorities and legal proceedings.

3.1. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are required to maintain the confidentiality of your information and are not allowed to use it for any other purpose.

3.2. Business Partners

We may share your information with business partners or affiliates to improve our services or offer you relevant promotions. However, we will seek your explicit consent before doing so.

3.3. Legal Requirements

We may disclose your information when required to comply with applicable laws, regulations, or legal processes.

3.4. Consent

With your consent, we may share your information for purposes not outlined in this Privacy Policy.