Hearing Services Program

Free hearing aids for pensioners and veterans

The Australian Hearing Services Program provides free hearing tests and hearing aids* to pensioners and veterans, which are available through accredited providers such as Australian Audiology Services.

Who is eligible?

The following cards holders are eligible for free hearing aidsYou are eligible if you are an Australian citizen or permanent resident, 26 years of age and over, and hold any of the following cards:

  • Centrelink Pensioner Concession Card
  • Gold Health Repatriation Card
  • White Health Repatriation Card (specifying hearing loss)

You may also be eligible if you are a:

  • Dependent of a person in one of the above categories;
  • Active member of the Defence Force; or
  • Client of CRS Australia.

Benefits provided to clients under the scheme

Most services and hearing aids under the program are free. If your needs require a device outside of these free options, your provider may arrange this with the Office of Hearing Services.

There may also be situations where you may incur additional costs, such as:

  • “Top-up” devices: Client contributes to the cost in order to obtain more advanced hearing aids.
  • Hearing aid maintenance program: Clients can opt to pay a maintenance fee that covers: service, repairs, and batteries for your hearing device.
  • Replacement fees: If you lose your hearing device or it is damaged, you need to contact your hearing services provider.

How can you apply?

If you believe that you may be eligible, call Australian Audiologists at 1300 864 327 or visit here to confirm your eligibility.