Our High Quality and reliable services include:

FREE HEARING SCREENINGS

A touchscreen hearing screening test is available on our technology wall at our clinics. It takes 3 to 5 minutes to perform the self-assessment on our dedicated I pads. The test is calibrated to the testing environment taking into consideration any background noise at the shopping centre hence the test results are a very accurate representation of your hearing levels. However, we offer free full diagnostic hearing service with one of our fully qualified and medicare registered clinicians should you fail the self-assessment on our iPad touch screens. Our trained facilitators and friendly Hearing Services officers are approachable and would assist you through your journey of hearing rehabilitation at every step.

PURE TONE AUDIOMETRY

Our full diagnostic audiometers are a representation of cutting edge technology available in the world, we use the latest “Interacoustic- Callisto” and “Siemens Unity” Audiometers which are highly reliable and provide accurate hearing test results every time. Our instruments meet all ASNZ certifications and criterions necessary. The Audiometers have calibrated annually as per Department of Health regulations. We provide hearing tests to adults and Paediatric population over the age of 4 years.

TINNITUS MANAGEMENT SOLUTIONS AND PROGRAMS

Tinnitus Management solutions utilising tinnitus maskers are available on site. Other management solutions such as “Neuromonics” may also be considered and included in your treatment plan. Please feel free to ask for our tinnitus brochure and Tinnitus Reaction Questionnaire ( TRQ) at our clinic. We are happy to email you a copy of the latest tinnitus management solutions available with us.

VIDEO OTOSCOPY

At Australian Audiology, we have the latest High-resolution Video Otoscope – “VIOT” from Interacoustics Denmark that provides high definition images of the ear canal and ear drum. All our patients undergo a video otoscopy prior to a hearing test as a routine standard at no extra cost. We are happy to supply high definition images to all referring GP’s and ENT specialists to help in the diagnosis and treatment solution for various ear conditions.

PNEUMATIC OTOSCOPY

A gold standard in the identification of “Glue Ear” is available at our practice.

TYMPANOMETRY TEST

Our Interacoustics AT 285 is a full diagnostic middle ear analyser. It has variable probe tones, a 286 Hz probe tones for adults and a high frequency 1000 Hz probe tone for children. A high-frequency tympanometry is recommended for children as their ear canals are not fully developed and normal tympanometry fails to give out accurate results using standard probe tones. Both Ipsilateral and Contralateral reflex test are also available to help in the diagnosis of retro-cochlear disorders.

We also do automated eustachian tube dysfunction for blocked ear feeling.

TYMPANOMETRY EUSTACHIAN TUBE DYSFUNCTION TESTS

Our Interacoustics AT 285 is a full diagnostic middle ear analyser. It has variable probe tones, a 286 Hz probe tones for adults and a high frequency 1000 Hz probe tone for children. A high-frequency tympanometry is recommended for children as their ear canals are not fully developed and normal tympanometry fails to give out accurate results using standard probe tones. Both Ipsilateral and Contralateral reflex test are also available to help in the diagnosis of retro-cochlear disorders.

We also do automated eustachian tube dysfunction for blocked ear feeling.

WAX REMOVAL & CERUMEN MANGEMENT

At our practice, we have a wax management suite . We routinely provide dry method wax removal by using vacuum pump and cannulas, and wet method ear irrigation technique using Propulse – ear irrigators. We use Vorotekoscope and Varitek wax rings and Jobson probes for physical removal and extraction of wax with our trained clinical specialist. Wax removal may require multiple sessions and pre-treatment with ear wax softeners. A flat fee of $40 plus GST is payable by non-pensioners.

Work Cover Hearing Tests

We routinely do all work cover testings for all states of Australia , however, a referral is required by the work cover prior to tests being done. If no referral or purchase order is supplied the tests may incur standard test fees. Solicitors sending in requests for work cover claims would incur a special fee for full report and percentage of hearing loss calculations.

Pre- Employment hearing tests

We provide a pre- employment quick hearing screening test for a flat fee of $50 plus GST inclusive of a report for the employer, However, further fees may be payable if any other procedures such as wax removal or video otoscopy are required. The candidate should either pay for the service prior to the test at the time of booking or may supply a purchase order / authority from his prospective employer prior to attending the test. Absenting or not presenting for the pre-employment test on scheduled date and time would still be charged and no refunds would be provided.

Routine Annual Hearing test ( Work Place)

We provide routine hearing test services for Airlines , Police and Commercial drivers. A certificate of hearing results and report is supplied for a flat fee of $50 plus GST. Fees to be paid at the time of booking , No refunds would be provided for non-attendance on scheduled date and time.

DVA ( Department of Veteran Affairs) hearing test.

We routinely do hearing tests and tinnitus assessment for the Department of Veteran Affairs and provide ALD ( Assistive Listening Device ) solutions , such as TV headsets, personal amplification devices, Amplified Telephones etc. to eligible DVA( Veteran ) card Holders as per their eligibility.

Assistive Listening Devices

We have wide variety of ALD’s available- such as, Musician Ear plugs at various levels of attenuation, Noise- azz instant ear plugs, Vibrating Alarm clocks, Bed shakers, Amplified mobile phone handsets, Amplified and telecoil / Haid compatible wired and wireless PSTN telephone instruments, Amplified wireless TV headsets, Close range wireless speaker solutions, Personal amplifiers. We are able to supply products from Word of Mouth Technologies ( WOM) .Please feel free to discuss your needs with our clinician or our Hearing Services Officer who would be happy to assist you in finding the right ALD for you or your family member.

Accessories for Hearing Aids.

Hearing Aid Socks, Dehumdifier Kits, Mould cleaning Kit , Cleaning Tablets, H. Aid Drying Jars, Drying Pill, Hearing Aid Batteries, Rechargeable Hearing Aid batteries and Chargers( Suitable for some devices only) . Thin tubes, domes, Soft and hard acrylic moulds, hearing aid cases, battery testers, dry air puffer. ultrasonic mould cleaners etc. Please visit clinic for full list of items and services available

Hearing Aids

A major part of our work involves Hearing Aid prescriptions and fittings. We are 100% Australian owned company and are independent provider i.e. not backed by multinational retailer warehouse or manufacturer. We are accredited service providers for the Office of Hearing Services ( OHS) program and are able to provide the best free / fully subsidised hearing aids to pensioners as per OHS guideline. We have a wide range of Hearing aids and styles to choose from, look at our products page for more information, We understand every individual client’s hearing needs and recommend devices accordingly. Our primary focus is clients lifestyle and at Australian Audiology we have developed a tool to determine our client lifestyle situations and needs. Based on the outcomes of the tool we recommend the most appropriate device to our clients , discuss realistic expectations and set out achievable and measurable hearing goals. We also service non-pensioners and we have a range of basic and premium device ranges from a variety of manufacturers such as Siemens, Hansaton, Phonak, Bernafon, Oticon etc. We ensure all solutions that we offer are affordable and most advanced on Gold Coast & Tweed Heads. We do not compromise in our Quality of Service.